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What Is Smart IT Outsourcing?

July 15, 2019Kirithiga SIT Outsource Standard

Smart IT outsourcing is the practice of offering resourceful solutions and services. Outsourcing is one of the best options, considered as the fruitful way to speed up things at cheap costs. But let us agree to the terms of many enterprises— claimed the outsourced projects have bitten their finger of time. The headaches vary from delayed projects to huge expense spent on the development phase.

We believe that the prime reason for outsourcing is to cut down cost, not the quality. Business needs to thrive on every penny they spend on outsourcing. IT outsourcing is an important sense of the digital transformation of the business. Enterprises need to be on-point for technology updates. Companies will be left out behind if they don’t make strategic decisions on their digital acceleration.

And the most important factor is the time of this transformation needs to be rapid and quick. For startups, they need to succeed with a limited budget under a very short span of time to hack their growth. It is a different scenario with the enterprises since they are looking for a digitalized operation. The success factor of enterprise outsourcing their IT process is more than just a responsive website. Enterprises are looking for digital maturity, advanced analytics, Big Data, and AI-powered solutions. The motive behind their IT outsourcing is to scale their business operation to 99.99% perfection and automation.

The objectives and the key factors present within these goals are the main requirements of any customer or the business. An IT service provider needs to address them with an approach that will guarantee not outputs but results.

What is Smart IT outsourcing?

Smart IT outsourcing is the practice of offering resourceful solutions and services. It is a defined set of methods of good practices to be followed that can create a successful outsourced IT project. Smart IT outsourcing helps, supports and grows the business of the customer. In layman terms Smart IT outsource solutions will provide a win-win policy for both the parties.

The Smart IT outsourcing model’s principles—turned into methodologies—and applied through a strategy. So in the real-time, Smart IT outsource solution offered by an IT service provider implements value-based outcomes. The aim of the practice is to add values that establish a solid reputation to the business and makes them stand ahead in the competition.

What’s the difference?

You might have asked, “What is so different in Smart IT outsourcing?”. The need to succeed in the crowd makes the business to be in the cutthroat competition. Everybody wants a mobile app, web app, software and products., Everybody is offering these now at cheap rates, offer prices and discount rates. But the million dollar question is, “What did you get out of the product you developed through your outsource provider?”

IT service providers need to understand the prime reason for your outsourcing is to cut down the expense cost not the quality. The quality can be high, low or average. A well-designed product or service with no errors is not considered to be of high quality or successful if the end-user requirements don’t align.with your goals.

There are factors that determine how a traditional IT outsourcing ranks lower when compared to the Smart IT outsourcing. One of the best ways to understand the difference is the approach taken by the IT service provider. In layman terms, Smart IT outsource provider is more focussed about the business goals you have set out to achieve rather than just product development.

Smart IT Outsourcing Vs Traditional IT Outsourcing

Smart IT Outsource Traditional IT Outsource
Focusing on the outcomes rather than the output Success is measured on the outcome your product/service created Success is determined when the product is delivered on the said time
Communication On-point Broken and chaotic
Flexible and agile Understands the dynamic nature of your business and the requirements Rigid and not able to bend the process to the business needs
Business effective solution The service offered under smart IT outsourcing will affect your business growth positively Compromising the quality of the solutions provided.
Cost effective rates It is possible to provide the solutions at affordable rates The solutions are at cheaper rates but the quality is in question
Adding values and driving profits With outcome-based model and business effective IT solutions, your business values is increased and boosts your profits Output-based model doesn’t care about your business values or growths
Long-term relationship The smart IT service provider focusses to establish a harmonious relationship Chances for more pointless tension situations.

How do you find your Smart IT service provider?

This post, so far, should have given an idea on what is Smart IT outsourcing, but you don’t have a clear strategic way to find the Smart IT outsource provider. But with some random theories, you are aware that you need to hand over your project in the hands to the service provider who is going to help you in your business.

Well, if you look closely, you can find the comparison table as a guidance tool to analyse your IT service provider who is offering the Smart IT outsourced solutions. Another way to identify your smart IT service provider is to by understanding the benefits of the smart IT outsourcing. This can give a peek into your how-to-find strategy of your smart IT service provider.

Some pro-tips to get an overview of your Smart IT service provider by asking questions. Don’t hesitate to ask questions. We have here some few compile list you can ask or consider with your IT service provider,

  • Define the innovations you need from them in your service-level agreement (SLA)
  • Look for vendors with efficient, smart technology that can keep up with the rapidly changing market.
  • Seek vendors that bundle process, technology, and cloud-based support.
  • Who are the team members of your project and their relevant experience details?
  • Do they have in-house customer support or it is outsourced?
  • What is their high availability? (Ex: Do they have BCM or BCP process, if yes, what is their regulation protocols)

Conclusion

Our ideas with Smart IT outsourcing concept is to provide a win-win policy to both the parties. As they say a happy employee will make the client happy, we believe that when the business are at contented it is a win to us, the IT service providers also. It is all about forming a business relationship that lasts longer to unlock potential opportunities across the entire global. We can help you with free project quote or get a Smart IT Outsource Project Kit to understand better about how to reap benefits on your outsourced project.

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