Healthy work environment will make you love yourself
A happy employee will make the client happy; maintain harmony at your workplace to drive productivity
The famous MNC HCL Technologies has their tagline “Employees first, customers next”. It is a bold statement. Putting customers behind the employees more or fewer sounds like they don’t care about the profits. But the deep insight is, it sends a message that “Quality comes first”. A company that cares about maintaining the employees needs first will create a quality product which creates a large audience base.
On this World Health Day, let us see the tips from the famous leaders and business giants to all the working professionals on how to stay healthy with your peers and make peace with conflicting situations you face.
Being Inbound within the company
Being inbound is being human. Thinking and reacting just like a normal human being rather than emphasizing up your shoulders with titles and designations. Creating an inbound thought process will help you function by understanding the emotional consequences that might occur in the situation, both positive and negative ones.
To be inbound to your fellow peers, be building trust. Managers and TL’s can practice inbound within their teams to make the juniors to feel they are being appreciated for the efforts they are creating. If you are a TL or a manager, give thoughts to the Co-founder of Alibaba MNC, Jack Ma, “A good leader uses influences does not be authoritative” Always pay attention to your coworkers and juniors.
This one goes without saying, your communication is your strength and weakness. Using it can leverage the maximum benefits in keeping peace with people around you. More than half the population of working professionals feel that their peers or management does not give them enough information when required. Before opening lines to foster the communication, here are the questions to ask yourself,
- Rule #1: People won’t tell you the whole truth until they feel connected to you
- Rule #2: Ask easy questions first
- Rule #3: People communicate with stories
- Rule #4: Be empathetic — Follow emotional cues to problems
- Rule #5: Never make assumptions
Communicating might seem too many of the management like your team is wasting time at work. Remember, a team without a voice is scarier than one without vision.
Example: Your customer is asking for a new module update and you have decoded the process and instruct the team upon the execution. When they execute, obstacles will be on their way as they move forward. If you don’t encourage communication, people will try to fix it by themselves without discussing it with his/her manager or any other fellow co-worker. The cost you could pay is delayed project submission and an unhappy customer.
We have all faced conflicts at every place. On a daily basis, we face situation that contradicts with our beliefs or personal taste. If your team member or a co-worker is contradicting with you at a point, don’t take it personal. Instead of sending out a harsh reply back to them, skip the incident for few hours and later play it back in your mind, you can come up with a reasonable solution.
There are times where your company will need you to endure some hectic scenarios or phase. It is all about understanding that it is going to be hard for a couple of weeks, embrace them. After all you are the bearer of the fruit when sales scale up.
Cardinal rule in being flexible is you don’t have to sugar coat things or flatter people to get your job done. It is being polite, useful and at the same time not bending away all your dignity.
Empower Team Member
A dream team is full of empowered team employees. All the leaders and managers are trying to build an empowered team. Being empowered is lifting your team’s potential and helping them to grow for better results. The better the results they gave, the better the products are, and it means more happy customers.
One cannot empower the team without feeling connected with the team members. You can take small steps like by asking a few minutes about their personal life before starting a meeting discussion or sit down with them during a coffee break once in a while.
- Foster Open Communication – give employees structured ways to make their thoughts, feelings, and observations known.
- Reward Self-Improvement – provide employees with a plan for growth and reward them when they do.
- Encourage Safe Failure – give employees an area where they can learn to fail without putting the company in danger.
- Define Roles – make sure you establish specific roles and responsibilities for employees.
- Require Accountability – team members have to know when they have met expectations, and when they have not.
- Support Their Independence – let employees do their own thing, even if they fail.
- Appreciate Their Efforts – employees aren’t just in it for the paycheck, they want to be appreciated – so say ‘thank you’ and celebrate accomplishments.
Appreciate, Apologize and Apprehend
The 3A’s is like a golden way to generate positive vibes around your workplace.
Appreciate: Always appreciate your fellow worker, junior or even your TL for their efforts in taking care of you, your problems (be it personal or professional). We all love being a fan of giving a good critic to everyone but for appreciating, many of us back off. When appreciation is received even for a small achievement can drive the person to do incredible miraculous tasks.
Apologize: An author once said, apologies is not about words but about the reflection. A sorry can solve many of the cold issues happening inside the team. It is simple if you look at the bigger picture rather than the incident at hand. Irrespective of your designation at the place, apologize to people if you have done something wrong. Embracing your faults is a sign you are ready to learn and correct your mistakes.
Apprehend: Don’t assume things, perceive them. Before you make a quick judgement about anybody at your team or workplace, take into account the actions and reactions that has happened. Contextualize the context before jumping to conclusions. Give everybody time to explain and understand their point of view.
When you follow all the three, you can see more of your teammates and colleagues approach you for decision making. People will love to be around with the person who generates more positive vibes around them.
Creating a healthy workplace environment is difficult or costly if we as an employee/TL/manager/CEO/Director gave a hand to each of us in lifting other’s strengths. Because a healthy workplace environment improves productivity and reduces costs related to absenteeism, turnover, workers’ compensation, and medical claims.
It is ideal when it comes to maintaining a positive outcome in a stressful atmosphere. Deal with problems as soon as possible and regularly ask for feedback on how your workplace could be improved.
Let us all go ahead and form a healthy workplace environment on this World Health Day